Staying at Crown Promenade made my visit to Melbourne even more memorable. The hotel is centrally located yet very quite and private. The staff were very friendly and kind and always eager to help. Rooms are spacious (I had the standard king), very clean and well equipped. Great sound insulation so you can barely hear anyone from the other rooms. I stayed at an upper floor and I could see St Kilda from my window. Hotel facilities are excellent, from the elevators to valet parking or the pool. I would strongly recommend to anyone visiting the city for leisure or business. I was sorry to leave and hope to be back again to Melbourne soon. I would stay at Crown Promenade again.
Maria
декабрь 2024 г.
Our room was exceptional with city views on the 16th floor. It was clean, spacious and met the high standards of exceptional hotel rooms out there provided by Crown. I would definitely stay there again. The beds were very comfortable and windows were top to bottom providing a lar but these were soft. Breakfast was filled with a huge selection and provided a wide variety on their Buffet. I don't usually swim in most hotel pools if their located outdoors with no coverage and freezing temps, but my family swam in the pool which offered the best indoors, warm temp and wonderful view of the back streets. The spa was just to die for and spent hours upon hours in there. This was suitable for families and offered full relaxation for anyone that needed calm and relaxing moments in the pool and spa. Pool was shut by 7pm. The Promenade was also interlocked with the Crown Casino and other outlets which meant you didn't have the need to walk in the actual streets to get to the food courts and other shops located nearby in the same complex. 10/10 overall.
Sally
январь 2025 г.
The property was Big. It had spacious rooms that were very clean. The bed was absolutely comfortable and easy to sleep on. Shower had amazing pressure. Mini fridge was well stocked which was amazing. Can’t go wrong with a few cheeky drinks. The view was absolutely amazing can’t go wrong with that. Will happily recommend this place.
Jamie-lee
сентябрь 2024 г.
Great views from our room over Melbourne. Handy location for access to Southbank and Docklands and direct link to Crown casino. Had a corner room which gave us a bit more room, bed was really comfy and had fox sports on the tv. Nice big shower and noticed we couldn't really hear much noise from the rooms next door, Great buffet breakfast at a reasonable price in the hotel, the chef was very helpful when I asked for some clarification about ingredients in some items.
Hilary
январь 2025 г.
Great Customer Service. Excellent location. Very clean room with friendly team. Fantastic views with great attractions within walking distance of the hotel. Close to numerous restaurants & transport. Lovely bathroom with big shower space. Super comfortable spacious bed with fantastic pillows! We loved this hotel and couldn’t fault the cleanliness. Would definitely return 👌
Maxine
июль 2024 г.
Staying at Crown Promenade truly made our visit unforgettable. The hotel is perfectly located—central, yet quiet and private. From the moment we arrived, the staff were incredibly friendly and kind, always ready to assist with a smile. The room we stayed in, a standard king with city view, was spacious, impeccably clean, and well-equipped. The sound insulation was excellent—We could barely hear a peep from neighboring rooms. Being on an upper floor i.e 18, We had the pleasure of enjoying a stunning view of city from our window. The hotel’s facilities were outstanding, from the smooth and efficient elevators to valet parking(Highly Recommend) and the pool. Every detail was thoughtfully designed to enhance the guest experience. I would wholeheartedly recommend Crown Promenade to anyone visiting Melbourne, whether for leisure. Without a doubt, We will choose Crown Promenade again for our next visit!
Muhammad
январь 2025 г.
The room was exactly waht I expected.
Robert
февраль 2025 г.
VERTY NICE HOTEL GREAT LOCATION QUITE DISSAPOINTED THAT THE POLL IS ONLY OPEN FROM 9AM TO 7PMN WHEN YOU HAVE SPENT THE DAY OUT GET BACK TO THE HOTEL YOU WOULD THINK THAT THE POOL WOULD BE NOPEN ESPECIALLY DURING SUMMER PERIOD TO AT LEAST 9PM AND FOR THE MORNING MOST OF THE TIME YOU ARE NEED TO BE AT BREAKFAST ON OUT BY 9AM, DO NOT UNDERSTAND WHY IT CAN NNOT BE OPEN BY N7AM SO AS IT CAN BE MORE USABLE, A SHAME THAT I WAS STAYING AT A 5 STAR AND NOT EVEN BEEN ABLEN TO HAVE A SWIM, DISSAPOINTED, WILL BE QUITE RELUCTENT TO BOOK AGAIN.
Peter
декабрь 2024 г.
It was very clean near to where we wanted to be
Deborah
январь 2025 г.
Location was close to Southbank, eateries, Crown Casino, and Tram travel. Short walking distance to the free tram area, Aquarium and trains. Beds were comfortable. Stayed with two teenagers and we had plenty of space in the rooms. Views were great and you can walk from the promenade through to King Pin, Cinemas, fast food outlets, and the Crown food court (and Casino) without going out in the Melbourne winter weather.
Belinda
июль 2024 г.